Mumbai’s Brihanmumbai Electric Supply and Transport (BEST) bus service is one of the most affordable and extensive public transport systems in the city. Whether you’re a local or a tourist, using BEST buses can be a convenient way to explore Mumbai. In this guide, we’ll walk you through everything you need to know about using Mumbai’s BEST bus service, from understanding the routes to buying tickets. Let’s dive in!
Why Use BEST Buses?
Affordability
BEST buses are one of the cheapest ways to travel in Mumbai, with fares starting as low as ₹5.
Extensive Network
The BEST bus network covers almost every part of the city, including areas not served by local trains.
Eco-Friendly Options
BEST has introduced electric buses and AC buses to reduce carbon emissions and provide a comfortable travel experience.
Types of BEST Buses
1. Regular Buses
- Features: Non-AC, standard buses that cover most routes.
- Best For: Short distances and budget travelers.
2. AC Buses
- Features: Air-conditioned buses with comfortable seating.
- Best For: Longer distances and hot weather.
3. Electric Buses
- Features: Eco-friendly buses with zero emissions.
- Best For: Environmentally conscious travelers.
4. Mini Buses
- Features: Smaller buses that operate in narrow lanes and congested areas.
- Best For: Short distances and last-mile connectivity.
How to Use BEST Buses
1. Plan Your Route
- Use the BEST Pravas app or Google Maps to check bus routes and timings.
- Look for bus stops marked with a red and white sign.
2. Buying Tickets
- Onboard Purchase: Pay the conductor in cash for your ticket. Fares are based on distance.
- Daily/Weekly Pass: Available for unlimited travel on BEST buses. Purchase at major bus depots.
- Smart Card: Use a BEST Smart Card for discounted fares and faster boarding.
3. Boarding the Bus
- Signal the Driver: Wave your hand to signal the bus to stop.
- Enter Through the Front Door: Board through the front door and pay the conductor.
4. Alighting the Bus
- Press the Bell: Press the bell before your stop to signal the driver.
- Exit Through the Rear Door: Alight through the rear door to avoid congestion.
Tips for Using BEST Buses
1. Avoid Peak Hours
- Peak Hours: 8-10 AM and 6-8 PM.
- Best Time to Travel: Mid-morning or late afternoon for a less crowded experience.
2. Carry Small Change
- Conductors may not have change for large bills, so carry small denominations.
3. Stay Alert
- Keep your belongings secure and be aware of your surroundings.
- Avoid displaying valuables like phones or jewelry.
4. Use the BEST Pravas App
- The BEST Pravas app provides real-time bus tracking, route information, and fare details.
5. Know Your Bus Number
- Each bus route has a unique number. Check the number displayed on the front of the bus before boarding.
Key Routes and Destinations
1. South Mumbai
- Route: CSMT to Colaba, Marine Drive, and Nariman Point.
- Key Buses: 1, 2, 3.
2. Western Suburbs
- Route: Andheri to Bandra, Juhu, and Versova.
- Key Buses: 202, 203, 204.
3. Central Suburbs
- Route: Dadar to Kurla, Ghatkopar, and Chembur.
- Key Buses: 303, 304, 305.
4. Harbour Line Areas
- Route: Wadala to Chembur, Vashi, and Panvel.
- Key Buses: 401, 402, 403.
Facilities and Services
1. Bus Depots
- Major bus depots like Colaba, Dadar, and Andheri offer facilities like ticket counters, waiting areas, and restrooms.
2. Women-Only Buses
- Timings: Operate during peak hours (morning and evening).
- Best For: Women travelers for added safety and comfort.
3. Special Assistance
- Wheelchair Accessible Buses: Available on select routes.
- Senior Citizen Discounts: Concessional fares for senior citizens.
Fun Facts About BEST Buses
- Oldest Service: BEST is one of the oldest public transport systems in India, established in 1873.
- Electric Buses: BEST was one of the first to introduce electric buses in India.
- Largest Fleet: BEST operates over 3,000 buses across Mumbai.
Conclusion
Mumbai’s BEST bus service is a convenient and affordable way to explore the city. With this complete guide, you’ll be able to navigate the bus network like a pro, whether you’re a first-time visitor or a seasoned traveler. So, hop on a BEST bus, enjoy the ride, and discover the vibrant streets of Mumbai!